Terms of training services

Navigatewithai is a Singapore training practice founded in 2026. Our correspondence address is 1 HarbourFront Place, #12-06, HarbourFront Tower One, Singapore 098633. Enquiries are received at hello@navigatewithai.eu and +65 6371 5248 during Monday to Friday, 09:00–18:00 SGT. The contracting party on our side is Navigatewithai. The contracting party on your side is the organisation named on the written outline that follows a scoping call, not an individual attendee unless that person is booking in a personal capacity, which we do not ordinarily accept.

By confirming a date you warrant that you have authority to bind that organisation. If a parent, technical manager, or commercial operator books seats for a fleet it does not employ, it remains responsible for ensuring attendees follow redaction rules and for paying the agreed fee. These terms do not create a partnership, agency, or employment relationship. Nothing in a course makes Navigatewithai a party to a charterparty, a ship-management agreement, or a regulatory filing.

Navigatewithai provides instructor-led training and workflow coaching in the use of artificial intelligence tools on maritime and ship-management paperwork. We train shore-side desks in chartering and post-fixture work, technical and fleet management, bunkering and voyage economics, emissions and regulatory reporting, HSEQ, incidents and audits, and crewing and shore-side administration. Delivery takes the form of half-day desk clinics, two-day cohorts, six-week embedded programmes, and train-the-trainer sessions, together with a written playbook and a prompt pack produced for that desk.

We are not a software vendor, a reseller, a systems integrator, a classification society, a flag administration, a P&I correspondent, a claims agent, or a legal adviser. We do not audit vessels, issue certificates, calculate laytime for a live claim, or give an opinion on whether a notice of readiness is valid. Course materials describe general practice. They do not replace charterparty terms, class rules, flag requirements, or your own company procedures. A session may refer to publicly available forms, BIMCO clause wording, and IMO or class guidance by way of illustration; that reference is teaching, not advice on a particular fixture or inspection.

Unless the written outline says otherwise, the service is complete when the booked sessions have been delivered and the playbook has been sent. Office hours during a six-week reinforcement window, where included, are part of that service. We have no obligation to support a tool after its vendor changes behaviour, except as described in the outline or in a later written variation.

A scoping call is preparatory and creates no obligation to book. After the call we send a written outline describing format, seat count, delivery place, the licensed tools to be used, the document types to be practised, and the two or three tasks that will form the core of the exercises. A cohort is booked only when you confirm that outline in writing and we acknowledge the date. Until then, dates discussed on the call are held as a courtesy and may be released.

You may ask to change tools, document sets, or the mix of desks after confirmation. If the change requires a new corpus, a different trainer preparation day, or a different room, we will issue a revised outline. If you cannot agree the revision, either party may withdraw before the first session on the cancellation terms below. You must tell us, before the first session, of any flag, class, or internal data-handling constraint that affects how samples may be shown in the room.

Working days in this section are Monday to Friday, Singapore time, excluding public holidays in Singapore. You may reschedule a confirmed date once, without an additional preparation charge, if written notice reaches hello@navigatewithai.eu at least ten working days before the first session. A later request is treated as a cancellation unless we can re-assign the reserved trainer day to another cohort. Navigatewithai may reschedule for trainer illness, venue failure, or a restriction on access to HarbourFront Tower One; in that case we will offer the next available date within twenty working days and will not treat the move as your cancellation.

If you cancel more than ten working days before the first session, no training fee is due for that date and any sum already paid for it is returned. If you cancel between ten and five working days before the first session, half of the agreed fee remains payable, because materials will already have been cut to the named desk. If you cancel inside five working days, fail to attend, or reduce the seat count so that the reserved format cannot run, the full agreed fee remains payable. Substitution of named attendees from the same desk is allowed without charge if redaction rules still hold. These windows exist because a maritime cohort is prepared against specific paperwork and a trainer day cannot be filled at short notice.

Navigatewithai retains copyright and all other intellectual property in its method, synthetic corpus, prompt packs, verification routines, slides, and playbooks. Your organisation receives a non-exclusive, non-transferable licence to copy and adapt those materials for internal use by employees and contractors of the booking entity, solely to support work on that entity’s own vessels, fixtures, and shore-side processes. You may not resell, sublicense, publish, or use the materials to train third parties for a fee, and you may not present our wording as your product.

Exercises built from publicly available forms and invented voyages remain ours. Redacted samples you supply remain yours. We work from those samples or from the in-house synthetic corpus of forty-eight exercises. We delete client samples from trainer devices after the reinforcement window unless you ask us in writing to retain them for a follow-up. You must not remove notices of authorship from materials we issue. Feedback you give on a session may be used to improve the method in an impersonal form that does not identify your organisation.

Training is intended to improve how a desk interrogates a model, traces an output to a clause, a log entry or a reading, and refuses unverified numbers and dates. It does not guarantee reduced demurrage, a better CII rating, fewer PSC deficiencies, faster fixture turnaround, lower bunker cost, or any other commercial or regulatory result. Model behaviour changes without notice from vendors. Scanned statements of facts, handwritten amendments, and column drift will continue to break careless workflows. You remain responsible for every document, claim narrative, work order, circular, and return that leaves your office.

We do not warrant that any tool is compliant with a flag, class, charterparty, data-protection, or employment rule. We do not warrant uninterrupted access to a third-party model during a session. If a licensed tool is unavailable on the day, we will continue with the verification drills and pattern library using the materials on hand and will offer a follow-up hour if the outage lasts more than half the booked time.

You must obtain internal approvals for on-site delivery, ensure attendees have licensed access to the tools named in the outline, and supply only sanitised documents. Counterparty names, freight and hire rates, crew personal data, and incident facts that sit under legal privilege must be redacted before any sample reaches a trainer or a public tool. You keep a human signature on correspondence, claims, work orders, and regulatory filings. Compliance with your safety management system, flag, class, charterparty, data-protection, and employment obligations remains yours alone.

Attendees must not photograph another company’s redacted samples if two desks share a room, and must not paste live commercial data into a consumer chatbot during a clinic. We may pause a session if those rules are broken. Remote cohorts are scheduled in the early SGT evening for Europe-facing desks; you are responsible for a stable connection and for keeping non-attendees off the shared screen. Sea staff may join a shore-side cohort if the booking entity accepts that the exercises are written for desk paperwork, not for bridge or engine-room watchkeeping.

Navigatewithai’s aggregate liability arising out of a booking, whether in contract, tort or otherwise, is limited to the fee paid for the sessions that gave rise to the claim. We are not liable for indirect or consequential loss, including lost fixtures, demurrage exposure, off-hire, regulatory penalties, or management time. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud. You indemnify Navigatewithai against claims by third parties that arise from your use of course output as if it were a substitute for your own procedures, or from your failure to redact samples.

We are not in breach if delivery is delayed or prevented by events beyond reasonable control, including transport disruption at HarbourFront, failure of a vendor’s model, or a public-health restriction on gatherings. In such a case we will re-date the session or, if re-dating is impossible within a reasonable time, return the unused portion of the fee. Time for a claim is twelve months from the last session of the relevant booking.

These terms are governed by the law of Singapore. The courts of Singapore have exclusive jurisdiction, except that Navigatewithai may seek interim relief in any court. If a provision is held unenforceable, the remainder continues. A failure to enforce a right is not a waiver. These terms, the written outline, and the Privacy notice are the entire agreement for the training service and supersede earlier discussions. Variations must be in writing.

We may update these terms for future bookings by publishing a new version on this page. A booking already confirmed remains on the version in force on the confirmation date unless you agree otherwise. Questions about these terms should be sent to hello@navigatewithai.eu or to 1 HarbourFront Place, #12-06, HarbourFront Tower One, Singapore 098633. Telephone +65 6371 5248, Monday to Friday, 09:00–18:00 SGT.